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Category: Telecom

Robotic-led Quotation Generation Process for a global IT and Communication Service Provider

About Client  Our client is a leading global IT and Communication Service Provider that provides range of fixed telephony, data transmission, unified communication, and other value-added services to consumers, businesses, and other telecommunications operators worldwide. With worldwide experts, best-of-breed partners ...

Robotics Automation for Flawless Provisioning Process for a French Telecom MNC

About Client  As a renowned French Multinational Telecommunications Corporation, our client is a global integrator of communication solutions for multination corporations. The company offers an exceptional expertise to global enterprises in cloud computing, unified communications and collaboration, which manage and in...

Seamless Plan Activation Process through Robotics for a leading global telecom company

About Client  Client operates as one of the leading global telecommunications company along with its subsidiaries. Its Mobile Services offering include voice and data telecom services through 2G/3G/4G wireless technologies and sells suitable plans in Asian and African market. The company’s other business segment pro...

Automation of Internet Package Upgrade Process via AutoBOT for a Telco

Need Automate testing of Internet package upgrade process based on Circle and user data plan Centrally managed with remote execution possible Automate test execution Solution Testing BOTS to enable Requests via IVR, SMS, Website Acknowledge request and find a suitable plan(2G/3G/4G) Activate Plan Calculate Data Usag...

Application Support Services for a Telecom Operator

Need  Provide 24×7 application support for FI, CO, SD, MM, HR, SAP PORTAL Apps, Inhouse developed apps, interfaces with other systems, mobile applications Transition from existing vendor Solution Provided ‘Managed Service’ linked to SLAs Also set up a shared and experienced team to provide support at various ...

Improving Quality of Global Ordering Lifecyle Application for a large European Telco

Need Several Production issues reported by business in GOLD – Global Ordering Lifecycle Application Lack of updated/effective regression suit leading to regression issues Absence of processes, and functional documentation Improve product quality in a multi-vendor, global delivery model to meet business goal...

Testing of an Order Management Application for a large European Client

Need Client was looking for an effective User Acceptance Testing for a large Order Management Application that involves multiple vendor development environment. Solution Automation, Performance and Regression testing of Order Management, Pricing, Customer profile & Reconciliation of various plans includin...

Testing of a Price Quotation Application

Need Client was facing major Performance issues in WebALC – Pricing Quotation Application. Application response was very slow, instability resulting in hang-up during peak business hours. Identify Performance Testing tool, best suited for business and technology needs (e.g. Flex and Web Services Support) Id...

Enhancement of Application for Better Customer Experience for a leading Telco in Sweden.

Need Improve the customer experience in multiple areas Improve the UI for a web based system to manage IP numbers Modify a portal to make it work on a mobile platform Create a chat application for easier interaction with employees Create a phone number management systems to decide if the number is available f...

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