Provide 24×7 application support for FI, CO, SD, MM, HR, SAP PORTAL Apps, Inhouse developed apps, interfaces with other systems, mobile applications
Transition from existing vendor
Provided ‘Managed Service’ linked to SLAs
Also set up a shared and experienced team to provide support at various ...
Several Production issues reported by business in GOLD – Global Ordering Lifecycle Application
Lack of updated/effective regression suit leading to regression issues
Absence of processes, and functional documentation
Improve product quality in a multi-vendor, global delivery model to meet business goal...
Client was looking for an effective User Acceptance Testing for a large Order Management Application that involves multiple vendor development environment.
Automation, Performance and Regression testing of Order Management, Pricing, Customer profile & Reconciliation of various plans includin...
Client was facing major Performance issues in WebALC – Pricing Quotation Application.
Application response was very slow, instability resulting in hang-up during peak business hours.
Identify Performance Testing tool, best suited for business and technology needs (e.g. Flex and Web Services Support)
Improve the customer experience in multiple areas
Improve the UI for a web based system to manage IP numbers
Modify a portal to make it work on a mobile platform
Create a chat application for easier interaction with employees
Create a phone number management systems to decide if the number is available f...