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Development of Service Activation Management Application for a European Telco

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  • Development of Service Activation Management Application for a European Telco

Need

  • To develop a Service Activation Management application for complete validation of all telecom service orders before execution and implementation
  • Develop a workflow based system that enables multiple numbers of users to perform actions on execution of Service implementation order for Circuit, Configurations, Equipment’s, Installations, Site Survey, till completion of every order

Solution

  • Developed a web application based on JAVA/J2EE
    • It manages a part of the Service Delivery Process
    • It validates order before Technical Ordering System sends Provisioning Order
    • Its core is a workflow that is date and schedule oriented
    • It tracks hardware requests (equipment delivery, circuit procurement)
    • It interfaces with MTN, DTN Networks, multiple technical ordering systems and repositories
    • It provides Dashboard to users who act as per the permission levels for the service implementation orders

Outcome

  • Delivered the complete project ahead of schedule
  • Zero critical bugs post production
  • Accelerated service activation process by ~25%

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