Our Telecom expertise cuts across Wireless, BSS/OSS, Unified communications, core networks, switching and routing, value added services etc. With this expertise, we have been focussing on telecom service providers and telecom equipment manufacturers. For Telecom Service Providers we have been involved in building BSS (Business Support Systems) for billing, sales and ordering, OSS (Operational Support Systems) and CRM platforms, including integration of custom and COTS applications. For telecom and networking equipment manufacturers, we have been involved in providing product engineering services like writing device drivers, developing embedded software, board support packages, middleware applications, porting across OS and platforms etc.
Major European Telco
A large European telecommunications company had been involved with the improvement and defect removal process of a Sales Ordering application. The application had an out of date regression suite which led to several regression issues. Process implementation was improved continuously by the team. We updated the regression suite which enhanced functional coverage. The defect removal efficiency was 98%.
A Large European Telco
A large European telecommunications company was assigned with the task of removing performance issues for a BSS application. Application response was very slow and the application faced lags in peak business hours. The appropriate testing tool needed to be identified. After rigorous performance analysis, potential improvement areas came into light. Finally, a 40% increase in the performance of the application was delivered.
A Large European Telco
Our client, a large European telecommunications company, was facing major issues to do a thorough user acceptance testing of a large BSS application. They needed to cut out costs and manage strict deadlines. We conducted automation and performance testing for order management, pricing, customer profile and reconciliation of pre-paid as well as post-paid plans. With timely testing and working along with multiple vendor teams, spread across the globe, the performance requirements of the client were met.
A Telco Based in Sweden
A telecommunications company based in Sweden needed to improve the customer experience in multiple areas. The team introduced new technologies for fast development, improved performance and a responsive UI. Niche skills like Angular JS were deployed quickly. As an end result, the customer experience was improved by 30%. Also, the number of bugs was significantly lesser than before.
Development of a Provisioning Adapter for a Large Telecom Products Company
A large telecommunications products company contacted PureSoftware for the development of a provisioning adapter. The major challenge was to enable provisioning of service for ADSL, XDSL, VDSL, SHDSL and paired bonding modes. Our solution was based on pluggable adapter per service, and per operator J2EE based solution on lightweight jetty AS. The provisioning adapter was developed in 6 months and the provisioning time was reduced from 3 days to one day.
Application Support and Maintenance for a Telecom Operator
Our leading Telecom client had been facing issues with the incumbent vendor and wanted a flexible and responsive team to provide managed services for SAP applications. With zero business impact during the transition, we provided ITIL compliant, 24X 7, managed services to the client. Our team has been meeting committed SLAs, providing faster resolution to issues and have been able to optimize costs by 20% in comparison to the previous contract.