With virtual assistants, intelligent automation, and deep learning, businesses and industries are transforming and transitioning. This requires a realignment of business offerings, the shift from analog to digital, and multiple technologies and systems to a single platform. I’m convinced that agile businesses will harness data-driven insights to improve and tailor the customer experience. So traditional businesses must ramp up their digital innovation strategy to respond to the “uberification” of their industries.

Artificial Intelligence (AI) Can Revolutionize Payments Industry
Every payment organization will need to undergo an in-depth analysis of its processes, people, regulatory framework, and customer behavior to understand the applicability of AI for optimal benefits. The importance of digitization is clear: businesses increasingly expect faster, more streamlined, and efficient transaction options — a trend that has been further reinforced in the past few months.

COVID-19 Series: The New Normal – Financial Services 2020 & Beyond.
Digital transformation is no longer a catchphrase, it’s now an absolute necessity for business success. The digital age is quickly pushing past the old world and the ‘Leaders’ that are quick to adapt to a mobile-first approach for their services will be the first to see improvement in their ROIs and earn some trust from their consumers.

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COVID-19 impact on Pharma sector.
“COVID-19 is expected to lay the foundation of a ‘new normal’ by accelerating cycle times across the Pharma value chain”, says Sameer. This would not only greatly help fighting future pandemics like COVID-19 but also enable the faster release of medicines for other critical ailments/diseases and possibly at a lower cost as well.

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