Application Support & Maintenance Services
Our application support and maintenance services focus on preempting issues, systemically eliminating effort, optimizing the workforce & transforming the application portfolio with digital solutions.
- volve from reactive to preemptive by leveraging real-time knowledge and predictive models to eliminate business disruption
- Understand business needs and KPIs and provide an agile response to issues
- Deploy automation and innovative practices to compress and eliminate effort and drive year on year cost reductions
Key Highlights of our Application Support and Maintenance proposition
- Services delivered 24×7 through a global delivery model
- Service standardization through best in class processes aligned to ITIL, CMMI, COBIT
- Bring in heavy automation to drive year on year efficiencies
- Metrics driven service and performance management
- Non-linear pricing models for cost predictability