Automation of Internet Package Upgrade Process via AutoBOT for a Telco

November 24, 2017 | Published by


  • Automate testing of Internet package upgrade process based on Circle and user data plan
  • Centrally managed with remote execution possible
  • Automate test execution


Testing BOTS to enable

  • Requests via IVR, SMS, Website
  • Acknowledge request and find a suitable plan(2G/3G/4G)
  • Activate Plan
  • Calculate Data Usage
  • Generate Bill


  • The telecom company had a testing team of 20 testers doing manual testing of the above activities prior to automation. Post Automation the team size was reduced to 2 testers
  • Pre-automation it used to take 10 hours per tester for a module. Post automation this was reduced to 1 hour. Hence Cycle time was reduced by 90%
  • The total savings were around $ 700K per year