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Cargo Airway Bill Queues for an Airlines Company Automated with Robotics Process Automation (RPA)

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  • Cargo Airway Bill Queues for an Airlines Company Automated with Robotics Process Automation (RPA)

Requirement

    The following process flow which was already existing required to be automated:

  • Selecting a specific flight based on source and destination.
  • Checking cargo verification based on the business logic of the shortest time/cost calculation.
  • Book selected flight.
    Client needed:

  • 24/7 support for the cargo queue process
  • Optimised cargo schedule
  • Automated scheduling, cargo management, and the pricing application

Solution

    PureSoftware’s RPA team automated the following processes using Automation Anywhere:

  • Browsing website & flight selection
  • Checking availability of cargoes on the basis of multiple parameters
  • If the buffer is available, the booking details are automatically filled and the page gets submitted
  • Redirection to the confirmed booking page

Results

  • Time to complete the process reduced from 8 hours to 20 minutes
  • Queuing transactions can be triggered during non-office hours
  • No human intervention required
  • Savings up to 18k $ per year
  • Efforts reduced up to 96%

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