- The following process flow which was already existing required to be automated:
- Selecting a specific flight based on source and destination.
- Checking cargo verification based on the business logic of the shortest time/cost calculation.
- Book selected flight.
- Client needed:
- 24/7 support for the cargo queue process
- Optimised cargo schedule
- Automated scheduling, cargo management, and the pricing application
- PureSoftware’s RPA team automated the following processes using Automation Anywhere:
- Browsing website & flight selection
- Checking availability of cargoes on the basis of multiple parameters
- If the buffer is available, the booking details are automatically filled and the page gets submitted
- Redirection to the confirmed booking page
- Time to complete the process reduced from 8 hours to 20 minutes
- Queuing transactions can be triggered during non-office hours
- No human intervention required
- Savings up to 18k $ per year
- Efforts reduced up to 96%