Robotic-led Quotation Generation Process for a global IT and Communication Service Provider
About Client Our client is a leading global IT and Communication Service Provider that provides range of fixed telephony, data transmission, unified communication, and other value-added services to consumers, businesses, and other telecommunications operators worldwide. With worldwide experts, best-of-breed partners and open-source integration the company is also enabling digital business transformation both effective and affordable for global enterprises. Challenge Annually the client processed very high no of quotation request manually. The operations team received these requests and then process it in scanned PDF format in the admin system application. This led to long/inaccurate quoting times and manual effort especially …
Robotics Automation for Flawless Provisioning Process for a French Telecom MNC
About Client As a renowned French Multinational Telecommunications Corporation, our client is a global integrator of communication solutions for multination corporations. The company offers an exceptional expertise to global enterprises in cloud computing, unified communications and collaboration, which manage and integrate the complexity of international communications. With the world’s largest, seamless network for voice and data, our client spans across 220 countries and territories around the globe. Challenge Client had challenges relating to order provisioning request due to multiple processes and order types including offline and online orders. Professionals were having single work shift hours to support the process …
Seamless Plan Activation Process through Robotics for a leading global telecom company
About Client Client operates as one of the leading global telecommunications company along with its subsidiaries. Its Mobile Services offering include voice and data telecom services through 2G/3G/4G wireless technologies and sells suitable plans in Asian and African market. The company’s other business segment provides voice, data, video, network integration, data center, and managed services, as well as enterprise mobility applications and digital media solutions. Challenge As a leading telecom company, client is engaged in selling large no. of appropriate voice and data plans. Due to high competition and demand client was rolling out multiple plans in a brief …
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