Category: rpa-whitepaper

About Client  Our client is a leading global IT and Communication Service Provider that provides range of fixed telephony, data transmission, unified communication, and other value-added services to consumers, businesses, and other telecommunications operators worldwide. With worldwide experts, best-of-breed partners and open-source integration the company is also enabling digital business transformation both effective and affordable for global enterprises.   Challenge  Annually the client processed very high no of quotation request manually. The operations team received these requests and then process it in scanned PDF format in the admin system application. This led to long/inaccurate quoting times and manual effort especially …

About Client  Client operates as one of the leading global telecommunications company along with its subsidiaries. Its Mobile Services offering include voice and data telecom services through 2G/3G/4G wireless technologies and sells suitable plans in Asian and African market. The company’s other business segment provides voice, data, video, network integration, data center, and managed services, as well as enterprise mobility applications and digital media solutions.   Challenge  As a leading telecom company, client is engaged in selling large no. of appropriate voice and data plans. Due to high competition and demand client was rolling out multiple plans in a brief …