Need
- Complex Customer Requirements including checks for Repeating forms, Dynamic repeating visits etc
- Frequent form updates
- Huge turn around time to clear the clarifications by the customer raised by DC
Customer requested additions/deletions of Custom functions / rules after development. - CD Admin Team faced Technical issues while uploading and deleting CF’s, which led to creation of new trial 80% of rules are of complex functionality
Solution
- Deployed a BA to understand and synthesize the customer requirements
- Highly skilled and experienced programmers were deployed for this project who also had InForm product expertise and had handled complex trials before
- Close interaction with the customer teams to ensure requirements are met at every stage
Outcome
- Delivered 2 FS and 4 FF trials within Customer specified timelines.
- Trials have been released with <2% defect rate
