#PureSoftware
Robotic Process Automation
Robotic Process Automation Services: The Digital Workplace
Robotic Process Automation is rapidly changing the face of businesses by shifting our ways to carry out processes and functions from manual to optimal automated methods. PureSoftware, a leading RPA service provider has vast experience in implementing RPA solutions to projects and deep end-to-end involvement in management. Our dedicated RPA Centre of Excellence makes us informed thought leaders in the fast-evolving world of Automation.
By 2024, the RPA market size is likely to reach $8.75 billion. Being the leading RPA vendors in the industry, we constantly put in efforts for continuous improvement of processes performed by bots. We help our clients make the most of their efforts and investment through our RPA consultancy, customized solutions, and post-implementation support services.
PureSoftware has automated numerous use cases across multiple industry verticals and is a chosen partner for RPA services that help clients deliver key value-adds like a Significant Reduction in Efforts, Optimized Costs and Faster Time to Market.
Benefits Provided by our RPA Solutions
Scalability
Enables you to scale on-demand, which leads to business agility. There is no need to make changes in the existing process
ROI
Business users can develop RPA bots within a few weeks and find increased Return On Investment in just a matter of days.
High-Quality Service
Eliminates human intervention and brings a higher degree of accuracy and reliability eliminating human-caused errors.
Reduces Cost
Reduces operating costs with zero error rates to a huge extent. Full-time bots are equivalent to humans for cost-saving.
More Insights & Analytics
Achieve better insights and actionable information about process loopholes and pain areas with automated processes.
Increased Speed & Accuracy
Offers High-speed transactions with 24/7 automation, leading to faster service, less error correction, and less overall waste.
Better Employee Experience
Increases productivity with employee involvement in strategic tasks rather than repetitive rule-based mundane tasks.
Our Approach
Assess
- Develop RPA Business Case
- Assess RPA opportunities
- Define RPA Roadmap
- RPA Tools Evaluation and Selection
Build
- Identify business processes for a
couple of Pilots - Setup RPA Best Practices
- Set up the necessary infrastructure
to run the Pilots - Determine realistic ROI expectation
Deploy
- Evaluate Pilot and Lessons learnt
- Evaluate whether RPA deployment has met business expectations
- Identify and Prioritize more processes for RPA
Manage
- Establish a well defined Governance model for managing RPA implementations
- Enable strong collaboration between business and IT
Innovative
- Bring in concepts of IQ Bots and AI to takeon more complex business process
Continuous Improvement
- Spread awareness across divisions
and departments to adopt RPA - Set up As-a-service-model
- Re-engineer Business Processes to
maximize RPA benefits
Industries & Use Cases
Retail
- Automated Inventory Management
- Improved Decision Making
- Streamlined Employee On-boarding
- Efficient Customer Support
- Inventory Management
- Sales Analytics
- Enhanced Operational and
- Technical Efficiency
- Demand-Supply planning
- Returns Processing
- RPA In Retail
Telecom
- New customer On-boarding
- Customer Upgradation Process
- New broadband plan
- Order Processing
- Cancellation process for existing customer
- Ticketing system, Aging Process
- Sim card Activation Process
- KYC Process
- Credit Check Process
- Address Validation
- RPA In Telecom
Manufacturing
- Helps optimize routine processes
- Increases the go to market speed
- Minimizes human errors
- Increases agility in operations
- Reduces operational costs
- Frees up resources
- Elevates regulatory compliance
- Enhances real-time process monitoring
- Replaces paper with Digitalize
- Digitizes communication
RPA In Manufacturing
Supply Chain
- Order Prioritisation
- Master data management
- Invoice verification
- Receipt confirmation
- Scheduling processes
- Reporting & Billing
- Production information capture
- Inbound processing
- Inventory management processes
- Pricing management
- RPA In Supply Chain
Banking
- Verification / Auditing Process
- Bank Reconciliation
- Compliance Processing
- Customer Account Management
- New Application processing
- Data Migration between apps
- Audit Trail
- Statement & Reporting
- Loan Processing
- Payment Cancellations
- RPA In Banking
Insurance
- Claims Processing and Administration
- Report Automation
- Updating User Info
- Adjudication Process
- Audit & Billing
- Enrolment & Eligibility
- Medicare Billing & Compliance
- Insurance Coverage & Policies
- New Premium Processes
- RPA In Insurance
Network & IT
- Active Directory
- File Systems
- FTP Management
- Automated Installations
- Server Management
- Application Management
- Monitoring and Alert Management
- Service Desk Management
- Notification & Escalation
- VMware Integration
- Data Movement
Automobile
- Enhances Regulatory Compliance
- Provides Real-Time Process Monitoring
- Provides Detailed Analytics
- Simplifies time-intensive processes
- Manages data and IoT
- Reduces operating costs
- Innovative solutions to customers
- Digitizes paper files
- Enables digital communication
- Simplifies Regulatory Compliance
HR & Payroll
- Maintain Master Data
- Offer Letter Process
- Onboarding and Exit
- Appraisal-updating process and Payroll Status
- Position Management
- Reporting Line Change
- Payment Summaries
- Employment Type Updates
- Leave Amendments
- RPA In HR / Payroll
PureSoftware RPA Center of Excellence
PureSoftware has a dedicated Center of Excellence for RPA Services & Solutions with 30+ highly skilled resources. We consistently conduct thorough research to identify use cases that are to be automated for different industries. The CoE is responsible for setting up the best practices and guidelines for RPA Implementation Process.
Our typical CoE structure is given below:
Delivery Leadership
- Key Sponsor
- CoE Manager
- Business Leader
Functional Management Team
- RPA Program Manager
- Support Manager
- Solution Architect
- Domain SMEs
- RPA
Central RPA Team
- Business Analysts
- Developers
- Trainers
- Customer Experience
- Knowledge Base
- L1/L2 Support
Delivering Value
Product / Project Ownership Model
Outcome / SLA driven
Collaborative and Transparent
Agile and Flexible
Execution Excellence
Skin in the Game
