Anil Baid

November 30, 2020 | Published by

With virtual assistants, intelligent automation, and deep learning, businesses and industries are transforming and transitioning. This requires a realignment of business offerings, the shift from analog to digital, and multiple technologies and systems to a single platform. I’m convinced that agile businesses will harness data-driven insights to improve and tailor the customer experience. So traditional businesses must ramp up their digital innovation strategy to respond to the “uberification” of their industries.